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Virtual Treatment

Provider Referrals

Partner with Us to Support Young Adult Mental Health

BasePoint BreakThrough specializes in outpatient mental health care for young adults ages 18-35, offering intensive treatment programs, psychiatric care referrals, and seamless collaboration with providers. Our referral process is fast, secure, and designed to get patients into care quickly so your clients can begin their journey to recovery without delay.

Open 7AM -7PM 7 days a week providing same day complimentary assessments

Our Referral Process

1. Submit Referral

Providers can submit referrals online through our secure form or connect with us directly by phone. Our goal is to make the process fast, easy, and accessible.

2. We’ll Reach Out to the Client

Once a referral is received, the BasePoint team promptly contacts the client and their family the same day to learn more about their needs, answer questions, and begin building trust from the very first conversation. Our goal is to schedule an assessment the same day we get a referral.

3. Client Starts Treatment

When a client begins care, our team reaches out to the established outpatient therapist or psychiatrist within 24 hours to inform them of the admission and share any relevant clinical information. This ensures continuity of care and collaboration with the client’s existing providers as treatment begins. We can also facilitate an initial consultation call between providers as needed/requested, but typically Clinical Care Coordinators will fulfill this through our initial contact process.

4. Updates at Halfway Point

Referring providers receive a progress update midway through treatment. These updates are designed to keep you informed and engaged in your client’s care journey, ensuring transparency and partnership.

More Info on Updates

Updates are typically shared by fax or email, though consultative phone calls are available when appropriate. More frequent updates can be provided upon request or when clinically indicated to best support a client’s care.

5. Collaborative Discharge

Discharge planning truly starts at day of admission. We meet with clients/families on admission day as well as call any established providers within 24 hours of admission.

6. Return to Provider Care

BasePoint’s goal is always to return clients to their primary provider after treatment, with updated treatment notes, recommendations, and continuity plans.

1. Submit Referral

Providers can submit referrals online through our secure form or connect with us directly by phone. Our goal is to make the process fast, easy, and accessible.

2. We’ll Reach Out to the Client

Once a referral is received, the BasePoint team promptly contacts the client and their family to learn more about their needs, answer questions, and begin building trust from the very first conversation.

3. Client Starts Treatment

When a client is admitted, our team reaches out to the established outpatient therapist or psychiatrist within 24 hours to inform them of the admission and share any relevant clinical information. This ensures continuity of care and collaboration with the client’s existing providers as treatment begins. We can also facilitate an initial consultation call between providers as needed/requested, but typically C3 will fulfill this through our initial contact process.

4. Updates at Halfway Point

Referring providers receive a progress update midway through treatment. These updates are designed to keep you informed and engaged in your client’s care journey, ensuring transparency and partnership.

This is typically sent via email/fax, although phone calls do occur from time to time. We will provide more frequent updates upon request (bi-weekly or weekly although this is more rare).

5. Collaborative Discharge

Discharge planning begins early and is developed jointly with clients, families, and referral providers to ensure smooth transition of care.

6. Return to Provider Care

BasePoint’s goal is always to return clients to their primary provider after treatment, with updated treatment notes, recommendations, and continuity plans.

Provider Referral Form

Please use this form to provide information on clients you are referring to BasePoint. Our goal is to make this process simple for you. If you need any assistance making a referral, please call us at 972-325-2633.

Your Information

Your Full Name (First & Last)(Required)

Your Organization(Required)

Patient Information

Patient Name (First & Last)(Required)

Patient Date of Birth(Required)

Patient Phone Number(Required)

Patient Email Address

Patient Insurance Provider(Required)

Any other relevant information (optional)

Parent / Guardian Contact Information

Parent / Guardian Name (First & Last)

Parent / Guardian Email

Parent / Guardian Phone

CAPTCHA

Communication & Collaboration with Providers

Communication Protocols

With a signed Release of Information (ROI), BasePoint maintains open and timely communication with referring providers throughout treatment.

Status Updates

We provide structured updates on client progress, including engagement in treatment, clinical milestones, and any notable challenges.

Real-Time Coordination

When urgent or important clinical issues arise, our team will reach out promptly to collaborate in real time.

Shared Treatment Planning

Referring providers are invited to contribute insights to strengthen the initial and ongoing treatment plan, ensuring it reflects the client’s history and goals.

Communication Protocols

With a signed Release of Information (ROI), BasePoint maintains open and timely communication with referring providers throughout treatment.

Status Updates

We provide structured updates on client progress, including engagement in treatment, clinical milestones, and any notable challenges.

Real-Time Coordination

When urgent or important clinical issues arise, our team will reach out promptly to collaborate in real time.

Shared Treatment Planning

Referring providers are invited to contribute insights to strengthen the initial and ongoing treatment plan, ensuring it reflects the client’s history and goals.

Discharge Planning & Transition Back to Providers

Discharge planning truly starts at day of admission. We meet with clients/families on admission day as well as call any established providers within 24 hours of admission.

Collaborative Discharge Process

Discharge planning begins early and is developed jointly with clients, families, and referral providers to ensure smooth transition of care.

Return-to-Provider Care

BasePoint’s goal is always to return clients to their primary provider after treatment, with updated treatment notes, recommendations, and continuity plans.

Provider Follow-Up

At discharge, we promptly send DC Packets to the next care providers—by email or fax—within 72 hours to support a smooth transition and continuity of care.

BasePoint is 43% More Effective at Ensuring an Aftercare Appointment is Scheduled at Discharge

Source: Optum Behavioral Health Scorecard

Meet Our Clinical Team

Kimberly Dobbins

Chief Medical Officer

MD

Talat Tayyaba

Staff Psychiatrist- McKinney

MD

Joshua Wang

Staff Psychiatrist-Frisco

M.D., Ph.D.

Reagan Borgman

Executive Director, Frisco

LCSW

Vanessa Pike

Executive Director, McKinney

LMSW

Jordan Anselma

Regional Director of Operations

LPC

Hope Windsor

Executive Director, Forney

LMSW

Why Refer to BasePoint?

The BasePoint Difference

At BasePoint BreakThrough, we specialize in delivering evidence-based, high-quality mental health care for emerging adults. Our team combines medical and clinical expertise with measurable patient outcomes to guide individualized treatment plans, ensuring every young adult receives the care best suited to their needs.

Referring providers can trust that each treatment plan at our Dallas-based mental health centers is grounded in clinical best practices and tailored to foster lasting growth. Through comprehensive assessment, evidence-informed interventions, and a supportive therapeutic environment, we empower young adults to overcome obstacles and build resilience.

“The BasePoint Difference” means giving patients a voice, promoting meaningful transformation, and providing a safe space for mental health recovery, ensuring that every referral receives compassionate, results-driven care.

Expanded Hours to Meet Patient Needs

We’re open seven days a week from 7:00 am to 7:00 pm cst, including weekends and holidays, to make care more accessible when families need it most.

Multiple Locations Across the Dallas Metroplex

BasePoint Academy provides accessible outpatient mental health care at four locations serving the Dallas–Fort Worth area: Arlington, Forney, McKinney, and Frisco. Each site delivers evidence-based treatment and youth-focused programming, making it easy for your clients to find care close to home.

As a Joint Commission accredited provider, we uphold the highest standards of safety and quality, giving you confidence that every referral receives trusted, clinically sound care.

Lasting Patient Outcomes

BasePoint Academy’s data-driven approach delivers outcomes that matter. Using a third-party outcomes measurement system, we assess patients through validated tools at admission and discharge.

90-day re-admission rate of patients is 3.2% compared to industry standards of 11%.

Source: Optum Behavioral Health Scorecard

BreakThrough Virtual Program

BasePoint BreakThrough offers virtual mental health treatment designed for young adults who need support—wherever they are. Available as day or evening programming to respond to both academic and work related schedules. With expert-led care and evidence-based therapy, you don’t have to choose between your schedule and your mental wellness.

Commitment to Partnership with Providers

Shared Goal

We view referring providers as collaborative partners, serving as a united front alongside us in supporting our mutual clients and families.

Robust Treatment Plans

By integrating your input with our assessments, we ensure clients receive individualized, comprehensive care.

Ongoing Connection

Our team values ongoing relationships with providers and remains accessible for future collaboration on shared clients.

Provider Referral Frequently Asked Questions

How do I make a referral?

Providers can complete our online referral form or call our admissions team directly at (972) 325-2633. We’ll walk you through next steps and gather any clinical documentation you wish to share.

What happens after I make a referral?

Once the referral is received, our admissions team will contact the family to complete the intake process. If a Release of Information (ROI) is signed by the client, we will also connect with you (the provider) to confirm details and ensure continuity of care.